La Dermis Clinic (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website ladermisclinic.shop, fill out any forms, book an appointment, contact us, or interact with us online.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
A. Personal Information (provided voluntarily)
When you fill out forms or contact us, you may provide:
Full name
Phone number
Email address
City or location
Preferred appointment date/time
Any message you choose to share (optional)
We do NOT collect or store sensitive medical information or health diagnoses through our website forms.
B. Automatically Collected Information
When you visit our website, certain information is collected automatically:
Device information
Browser type
Pages visited
Time spent on pages
IP address
Cookies and tracking pixels
This information is used for analytics and improving website performance.
C. Meta (Facebook) and Third-Party Tools
We use:
Meta Pixel
Meta Conversions API
Google Analytics
WhatsApp API
Call-tracking tools (if active)
These tools may collect anonymized or aggregated data about how visitors interact with our website.
We do NOT send sensitive health data, medical conditions, symptoms, or treatment details to Meta or any third party.
2. How We Use Your Information
We use the information collected for:
Contacting you for appointments and follow-ups
Providing requested information or services
Improving our website and patient experience
Responding to enquiries
Internal analysis and service improvement
Showing relevant ads on Meta and other platforms
Measuring marketing performance
Your information is NEVER sold, rented, or exchanged with third parties for profit.
3. Advertising and Remarketing
We may use Meta (Facebook), Instagram, Google and other platforms for advertising.
These platforms may use cookies or tracking technologies to:
Show relevant ads based on your interests
Measure ad performance
Improve user experience
You can opt out of personalised ads anytime through your platform settings.
4. Sharing of Information
We may share information only with:
Third-party service providers who support our clinic operations (e.g., WhatsApp business tools, CRM systems, booking tools)
Advertising platforms (Meta, Google, etc.)
Website analytics and hosting partners
We ensure these partners follow privacy and data protection standards.
We do not share or upload any sensitive medical information, diagnosis, or treatment details to Meta or any advertising platform.
5. Data Security
We take all reasonable steps to:
Protect your information from unauthorised access
Use secure servers and encrypted channels where applicable
Restrict access to authorised clinic staff only
However, no online method can guarantee 100% security.
6. Your Rights
You can request at any time:
Access to your data
Correction of your data
Deletion of your data
Withdrawal of consent
Opt-out of marketing communication
To exercise your rights, email us at the contact details below.
7. External Links
Our website may contain links to third-party websites (e.g., Instagram, Google Maps, YouTube).
We are not responsible for their content or privacy practices.
8. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy or want your data modified/removed, contact us at:
La Dermis Clinic
First floor, 70/66 Main Madhyam Marg,
Near Mansarovar Plaza, Above Accord Showroom,
Mansarovar Sector 7, Jaipur, Rajasthan – 302020
Phone: +91 88299 00141